Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used across the internet to enable websites to function efficiently, to improve the browsing experience, and to provide information to the site operators. Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services are integrated into the site ("third-party cookies").
ImVivo uses cookies and similar tracking technologies for a variety of purposes. These technologies help us recognise you when you return to our Platform, maintain your session security, remember your preferences, understand how you interact with our services, and improve our Platform based on aggregated usage data.
These cookies are essential for the operation of our Platform. They enable core functionality such as user authentication, session management, security features, and load balancing. Without these cookies, the services you have requested cannot be provided. These cookies do not collect information about you that could be used for marketing or remembering your browsing activity on other websites.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your authenticated session | Session |
| csrf_token | Prevents cross-site request forgery attacks | Session |
| cookie_consent | Stores your cookie consent preferences | 12 months |
These cookies collect information about how visitors use our Platform, including which pages are visited most frequently, traffic sources, and any error messages encountered. The data gathered is aggregated and anonymised, meaning it does not identify individual visitors. We use this information to monitor Platform performance, identify areas for improvement, and optimise the user experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics: distinguishes unique users | 24 months |
| _ga_* | Google Analytics: maintains session state | 24 months |
| _gid | Google Analytics: distinguishes users | 24 hours |
Functional cookies allow our Platform to remember choices you make, such as your preferred language, region, display settings, and other customisable elements of the interface. These cookies provide enhanced, more personalised features. The information collected by these cookies may be anonymised, and they cannot track your browsing activity on other websites.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_prefs | Stores display and language preferences | 12 months |
| timezone | Remembers your timezone for data display | 12 months |
These cookies are used to deliver advertisements and content that are more relevant to your interests. They may be placed by third-party advertising partners through our Platform. These cookies track your browsing behaviour across different websites and build a profile of your interests to show you relevant advertisements elsewhere. If you do not permit these cookies, you will still see advertisements, but they will be less targeted to your preferences.
Certain features of our Platform may utilise cookies set by third-party service providers. These include analytics services (such as Google Analytics), payment processing services, and customer support tools. Each third-party provider operates under its own privacy and cookie policies, over which ImVivo has no direct control. We encourage you to review the respective privacy policies of these third parties.
Cookies may be classified by their lifespan:
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:
Please note that restricting or disabling cookies may affect the functionality of our Platform, and certain features or services may become unavailable or operate differently.
In addition to cookies, we may use other similar technologies, including:
We may revise this Cookie Policy periodically to reflect changes in the cookies we use, the purposes for which we use them, or applicable legal requirements. Any changes will be published on this page with an updated "Last updated" date. We recommend reviewing this policy regularly to remain informed about our use of cookies.
If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:
Email: [email protected]
Address: 30 Stamford St, London SE1 9LQ, United Kingdom
UK Phone: +44 204 638 3445
AU Phone: +61 2 7248 9809